Refund policy
Effective Date: 09 July 2026
Refund & Return Policy
At Daimokart, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we're here to help.
Eligibility for Returns
Products may be returned within 7 days from the date of delivery if:
- The product is damaged during transit.
- You received the wrong item.
- The product has a manufacturing defect.
- The product is unused, unwashed, and in its original packaging with all tags and accessories.
Non-Returnable Items
The following items cannot be returned:
- Personal care and hygiene products after opening.
- Innerwear and sanitary products.
- Food and consumable items.
- Customized or personalized products.
- Gift Cards.
- Digital Products.
- Clearance or Sale items (unless damaged).
Return Process
To initiate a return:
Email:
daimokart@gmail.com
Include:
- Order Number
- Product Images
- Reason for Return
- Contact Number
Our team will review your request within 48 business hours.
Reverse Pickup
Where available, we will arrange a reverse pickup.
If reverse pickup is unavailable, customers may need to self-ship the product.
Refund Process
After receiving and inspecting the returned product:
- Refunds are processed within 5-7 business days.
- Refunds will be made to the original payment method.
- COD orders will be refunded via Bank Transfer or UPI.
Shipping charges are non-refundable unless the return is due to our error.
Damaged Products
Customers must report damaged products within 48 hours of delivery with photos/videos.